Smooth Treadmills Testimonials
When
buying online you want to be assured you are getting quality equipment
and superior customer service. The best source to confirm this is by
reading unsolicited comments from customers. Here are some comments
from customers of Smooth Treadmills.
Smooth
7.1 HR
Hi, ordered our
treadmill on Saturday, April 4th and it arrived on Tuesday, April 6th;
amazing! It is now up and running and I love it! Its very quiet,
even more quiet than I expected, and seems to be very sturdy and so
far easy to operate, havent entered my personal data as yet nor
tried programs other than the Quick Start, hope to do so this afternoon.
We looked at other
brands but what we read swayed us to purchase your product and now since dealing
with your order/customer support folks and your quick delivery I am
still so impressed with your company and product! Well definitely
sing your praises, please dont change your process (unless youre
sure of an improvement), its been so refreshing to deal with a
company that appears to have a great package! (Very much like dealing
with Nordstroms!) I dont believe Ive ever used so
many exclamation points in writing a company.
Thanks so much,
heres to better health!
Cheers,
Sherry G.
Smooth
5.25
You may let whomever
is responsible for the engineering design know that this is definitely
a high quality home treadmill! I will be sure to rate it on epinions.com,
so that others will know this is the home gym treadmill to buy!
We have purchased
other treadmills in the past and the stability of the 5.0 exceeds them
tremendously. Thank you for making a stable, quality treadmill that
is affordable for home gyms!
Kind regards,
Cassandra B.
Smooth
7.1 HR PRO
Dear Smooth Fitness
Staff:
I'm sending this note of thanks and appreciation to let you know how
completely satisfied I am with both your service and your product. I
ordered a Smooth 7.1HR on Tuesday afternoon this week and it arrived
at 9:00 this morning (Friday). That's truly impressive delivery time.
The truck driver (from New Penn trucking) helped me wheel your 300-pound,
well-packed, and totally unharmed box up my driveway atop my wheel barrel.
Without his kind help, I doubt that my wife and I could have done it.
We then unpacked everything, and I assembled the unit in about 15 minutes.
It works perfectly and my wife and I have already had our first of many
Smooth workouts.
The most impressive aspects of this unit are its build quality, stability,
and quiet operation. In fact, when I pushed the start button for the
first time, I was unaware that the belt had started moving. It's a thoroughly
impressive machine and exceeds the claims of your promotional materials.
It's rare for me, an obsessive about quality, to be fully satisfied
with a purchase, but your 7.1HR goes beyond what I expected. Your Web-based
service is superior in every regard. For all of this, I want to say,
"Thank you!"
Please feel free to use any of this message as testimonial text in your
promotions. Thanks gain for a great product and great service.
Sincerely,
Dave B.
Smooth
9.25HR
I just wanted to
say thanks, I bought a Smooth 9.25 treadmill and it sat in my room for
a year then one day I decided to get in shape. I used your treamill
everyday for 4 months and lost over 90 pounds.I am a new person I went
from 290 lbs to 195 lbs and I feel great.Your product has been an absolute
pleasure to use and have never had any problems, hard work does pay
off!
Thanks again
Keith L.
Smooth
5.25
My Treadmill arrived
on Monday as planned and I am very happy with my purchase. I would like
to say thank you to you and the entire team at Smooth Fitness. I am
aware that many things can go wrong with an order, but in this case
you all worked hard to ensure that everything went right. Thank you
very much for all of your help and all of the work you do there!
Melissa B.
Smooth
9.25HR
I wish to thank
you for your very professional and courteous
customer service. I was pleased by the way you patiently
answered my questions and helped me choose the right treadmill for my
purposes.
I had been weary
of buying such an item over the internet; but with a bit of research
and seeing how
well regarded the company and its treadmills have been rated, I decided
to purchase the Smooth 9.25 from you. The treadmill arrived in a week
and I've enjoyed using it since. I received
lots of compliments about how strong and sturdy the machine is from
friends and family. One of the most positive aspects of buying
from your company is the great warranties offered. This shows the company's
confidence in their machines.
Thank you for providing
me with such superb customer service. I look forward to continue referring
the company and your name to my friends and family.
Sincerely,
Divya R.
Smooth
7.1 HR
I just wanted to
let you know that i received my treadmill about a week ago, and i have
to say i love it!!I its nothing that i expected!! Its BETTER... :) Before
i decided to make the purchase from Smooth Fitness, i went to a few
local stores to look at the treadmills and wasnt very happy. The treadmills
ranged from 1300.00 to 2500.00. Then i saw the Smooth 7.1 on the site
on sale for about 1500.00. Well this treadmill is WORLDS better then
even the 2500.00 treadmill that i looked at!! And the assistance that
you gave me via. Email and phone was 100% professional and i just want
to thank you again.
Joe W.
Smooth
5.25
I received my Smooth
5.25 treadmill last Friday, having placed the order only on the previous
Monday. I am very impressed and pleased with the quality of this product.
It is very stable and functions exactly as advertised. All
of your claims in your web-site are true. I spent a lot of
time in researching treadmills before making a purchase and during my
search I kept going back to the Smooth treadmills. Now that I am using
one, I am convinced that your treadmills are
the best that can be had for the money spent.
Sincerely,
Dennis M.
Smooth
9.25 HR
I just wanted to
tell you that I received my Smooth 9.25HR treadmill today. I really have
to thank you for your expert guidance in choosing this treadmill.
I am extremely impressed with the quality, it is everything
you said it was and more! As a jogger, I now realize that I would have
made a big mistake buying the Trimline treadmill and I only spent a
couple hundred dollars more. I read through the details of the construction
and can't believe that you know all the specs in your head! I promise
that I will rave about the treadmill and especially your expert guidance,
the treadmill has exceeded my expectations
already!!
Best Regards,
Matthew M.
Smooth
9.25 HR
I bought your Smooth
9.25HR last year. This January I got serious and have lost 35 pounds
and feel great. Thanks for a great product. I am an ER doc and work
all shifts and have a supportive wife and 3 kids and I have been working
out for myself and my family. I want to spend quality time with them
for a long time.
Sincerely,
Mark D., MD
Smooth
9.25HR
Gentlemen,
I ordered the 9.25HR treadmill late on the 17th, it was here at my home
in south Florida mid day on the 21st! Amazing! The quality of the unit
is obvious. It's more like the units I've used at professional gyms,
well built, solid, stable and, best of all,...QUIET!
You can be sure
I'll be telling my friends about your company.
Thanks for the great
service.
Harry W.
Smooth 7.1HR
Just thought I'd
let you know, the treadmill was delivered yesterday. It arrived much
sooner than anticipated. We were surprised and relieved that there was
no assembly required. We had just spent over an hour the night before
setting up one for my parents. With this one we just rolled it out of
the box, unfolded it, and it was ready to go. It
works flawlessly - very high quality design and construction.
Thank you.
Greg M.
Smooth
9.25HR
To Whom It May
Concern:
I purchased a Smooth
Treadmill on line in August and I just wanted to write and tell you
how much I love it!! I had done a lot of research and legwork checking
on different brands, etc-then I came across the website for the Smooth
Treadmill and I called the toll free number. I was impressed with the
professionalism and warmth of the rep that I spoke to. The information
I requested was e-mailed to me immediately and all of my questions and
concerns were addressed. In fact, I am so impressed
with the quality that I told my mother in law about it and now we are
ordering one for her! I just wanted to take a moment to pass
on this information to you.
Take care and thanks
again for making such a great product at a competitive price.
Sincerely,
Cheryl M.
Smooth
5.25
Hi,
Just wanted to drop you a line and let you know I've had my new Smooth
5.25 treadmill a few weeks now and I'm LOVING it!!! Thank you for your
courteous help and for getting my treadmill to me so quickly!!! It was
a pleasure doing business with you and I will
definitely refer my friends!!
Sincerely,
Kim F.
Smooth
9.25 HR
A quick note-I
just got my new treadmill and it is great!!! Many people thought I was
nuts ( my husband included) that I would buy something site unseen and
not even try it out. I did my homework and was sure that this was the
treadmill for me. The setup was quick and easy
and the unit surpassed our expectations...it is very quiet
and very smooth to walk on. My husband said he could not believe the
quality of the unit. Just wanted to thank you for making a great item.
I had tried a lot of treadmills and this one out performs them all!
Sincerely,
Debbie A.
Smooth
9.25 HR
To Whom It May
Concern,
In December of
2000 I purchased a Smooth 9.25 Treadmill over the Internet for my wife
as a Christmas present. I had visited several different retail stores
in the Dallas area and became quite familiar with the different brands,
benefits and pricing. I explained our needs the salesperson and he suggested
the model that we eventually purchased. I inquired about another model
costing more and, to my surprise, he indicated that that particular
machine was more that what we needed. Highly unusual for a salesperson
not to sell the higher priced item.
Our Smooth 9.25
arrived on Dec. 28th and we have been very impressed with it since the
first day. The quality is exceptional, the
stability is wonderful, the quietness is impressive and the price is
very hard to beat. We especially like the Speed and Incline
switches on the handrails. It makes it so much easier to adjust.
The warranty is
equal to anything on the market. In fact, we had a need just recently
for a minor adjustment that was covered under the warranty. I was very
impressed with the speed of service and the knowledge of the service
person. Another confirmation that we made the correct decision to purchase
a Smooth Treadmill.
Finally, let me
say one last thing to anyone reading this. After evaluating several
different brands of treadmills and dealing with retail store personnel,
there is absolutely no better treadmill available today for the money.
We consider that by purchasing the Smooth 9.25 we saved anywhere between
$800-$1000 for a comparable treadmill. Thank you for a quality product
and superior service.
Paul & Suzanne
S,
Frisco, TX
Smooth
7.1HR
As of two days ago,
the treadmill is set up, plugged in, and we've each been able to "squeeze
in" about 30 minutes of work out time. WE LOVE THE TREADMILL! It is
super, and I know that we will enjoy using it once life again becomes
routine.
We are both totally
impressed with the "quiet" of the motor; we
find the unit to be almost "health club" quality. Certainly,
we had read about Smooth; we had seen the on-line photos and had familiarized
ourselves with the specs. However, no way did we ever anticipate that
it would look so professional; would be built so well; would be so user
friendly and would overwhelm us with this much delight. We thank you
for all of your assistance in selecting this product
Anyway, the treadmill
is great. We haven't yet "scratched the surface" on trying out all of
the options and programs, but we are thoroughly pleased with the quality
and I know we will enjoy using it for years to come. Have a GREAT day!
Sincerely,
Dee L.
Smooth
9.25 HR
Gentlemen,
It has been a little over a year since I purchased my Smooth treadmill
and it is as strong and functional as the first day I used it. I bought
it sight unseen and I could not have been more pleased with the quality
of the product. It certainly lives up to the press it has received.
I am so pleased with it that when my wife's two sisters recently visited
and mentioned that they were thinking about buying a treadmill, I could
not help but sing the praises of Smooth and what a great value it is
and had the chance to show off mine. Subsequently, both have bought
a Smooth treadmill and they are as equally delighted with their purchase.
This note is out of the ordinary for me. There are not many products
that I would recommend so highly, but having just received the recent
newsletter, reminded me that I should say thanks for such a quality
product!! Keep up the good work!!
Tom T.
Smooth
5.25
Just wanted to make
a comment. Since recieving my Smooth 5.25 in late March,
I have lost nearly 25 pounds combining good eating habits
and working out on this machine. I have got my diabetes under control.
Your machine had alot to do with it. I really love it.
Thanks!
Just a note to say
"thank you" for making a great treadmill. We purchased ours a couple
of months ago and are thrilled with the results. It
is quiet and very comfortable to walk on.
When we experienced
a little noise as we raised the levels, we contacted Customer Service
who talked us through a slight adjustment, which corrected the problem
immediately. I suffer from bunions but since receiving this treadmill,
I have little to no bunion pain after walking. This makes me think that
my old treadmill (Tunturi) contributed to my bunion problem.
Thank you for making
the purchasing, delivery and customer service available over the Internet.
We were happy to be able to make a decision without being hassled and
confused by local salesmen who were anxious to push their products.
Judy and John H.
Smooth 7.1HR
I just wanted to
say how pleased we are with the Smooth 7.1HR. We did quite a bit of
research both online and at fitness stores before we made our decision.
We were a bit nervous about buying online but with such a good return
policy we figured the cost of shipping the unit back if we were not
happy with it was less than the sales tax we would pay for a treadmill
if we bought it locally. The quality of the
unit is better than a comparable Trimline and we saved almost $600.
One last thing - your customer service people are absolutely great.
Thanks again,
A happy customer in Oklahoma
Smooth
5.25
Tracked
down my treadmill yesterday, thank god for tracking numbers. It was
delivered and set up yesterday afternoon. I LOVE IT! Not
only is it beautiful, but it feels great. Thanks again.
I will recommend your treadmills to my friends and family. You were
right about the 5.0. It's perfect for me.
Emma P.
Smooth
7.1HR PRO
I Just received
my treadmill today. Just like you said It's end of truck delivery. My
wife and a friend met the driver in front of the building my wife said
the driver was very nice. If she would have asked he would have probly
brought the treadmill in the house for her.
We opened the box
wheeled it in the corner and plugged it in I was very pleased there
was no assembly required because like we discussed over the phone I
just had major back surgery last week and I can't even put my shoes
on by myself.
I have to say Thank
You, I've looked at treadmills and read the reviews at different web
sights like Runners World and many others. They really gave me an insight
on what to look for. So I ventured out to the different stores in my
area. Sears, Sports Authority and a couple of others. When I went to
Sports Authority I found it hard to believe but they didn't seem to
have anyone who knew about the machines. So I went to some of the small
Exercise shops in the area and there didn't seem to be anything under
$2500. So I figured let me try the sales department in Sears, they'll
try to sell you anything. Thanks to some of the facts I learned from
reading the reviews and doing a little research and the pile of returns
in the corner of Sears I walked out very frustrated.
That night I went
home only to find my self looking at treadmills online again I found
your sight on the net.
I wasn't happy about ordering something so big from online without seeing
it first and giving it a test run but I took a chance. I ordered the
SMOOTH 7.1HR. There's only 1 word for it awesome
it's just like the one I used at the Gym It has more features than we
discussed and its a solid piece of equipment. It definitely blows Sears
top of the line treadmill which now I feel was very over priced at $1,999.99.
thanks
Yours Truly,
John L.
Rx'd the product
today. Everything arrived in perfect shape and is exactly as described
when ordered. Thanks for a great Internet shopping
experience. I look forward to passing along your name and
company to anyone in the fitness equipment market.
S. Allen
Smooth
9.25HR
Before buying a
treadmill, I read about all the other machines available and whether
or not I would use the equipment on a regular basis. Consumer guide
did help in the decision to go with a treadmill. The article stated
that although other machines may be good for their intended purpose,
the treadmill was the best all around aerobic/cardiovascular type of
equipment (due to the fact that it was weight bearing was important.)
My son had tried
to talk me into something else. So......my NEW SMOOTH 9.15HR arrived
last week and he put it together for me (matter of 3 minutes I think)
and it was ready to go. I could not use it for the first two nights
due to other more pressing duties and I was working on a school paper
when I heard the foot action downstairs and there he was on the treadmill.
He said, "It sure does the job" and now he has incorporated it into
his daily workout routine. He has a home gym also.
I started using
the Smooth two nights ago and I am not used to such a quiet motor. The
name is so like the machine. Then I tried the five different programs
at various speeds and hooked up the heart monitor. I could read my heart
rate, distance, calories burned and time every few seconds. That made
me stay on longer as I saw what I was accomplishing. I do not have to
look for cars, run in inclement weather, twist my ankles on holes or
stones in the road, nor pay a fee just to wait in line for a certain
limit on a treadmill at a club. Can you tell I am thrilled? AND thank
you so much for being so nice and knowledgable. I have told
others about your website and I wish you great success.
Jorja M., MD
Smooth
7.1HR
Dear …
We have been using
our new Smooth 7.1HR for a couple of months now. Needless to say, I
was a bit cautious spending that amount of money site unseen. However,
from the start I was pleased and a bit surprised. The stability was
very good for the price. My spouse and I are use to gym equipment having
belonged to numerous health clubs over the years. The
Smooth surpased our expectations. It doesn't have all of
the bells and whistles of some machines but we don't run that way. It
does have a solid feel, a smooth motor, and a quite operation. We got
the solid machine we always wanted at a good price.
Sincerely,
Jeff W.
I purchased a Smooth
Treadmill in mid February, and would like to express my complete satisfaction
with its performance. I am running four eight minute miles per day at
a 3 degree incline. There is no belt slippage rattles or squeaks. The
console and controls are simple to read and use. I
couldn't be more pleased with this equipment.
Sincerely,
Roger D.
We're extremely
happy with the Smooth treadmill! My wife and I use it daily--she walks
2-3 miles 3 or 4 times a week while I run 5-6 miles 3-4 times a week.
I am especially satisfied with the stability
of the treadmill. I am large for a runner (over 200 lbs)
and it's stability has prevented the jarring on my knees, hips and back
that have accompanied my treadmill running in the past.
Dick
Smooth
9.25 HR
Thanks!!!
Oh, and I've had
a chance to try the 9.25 now... You were right. Upon first use, I
find no difference between this machine and the True 500 that I was
looking at originally. :-) Aside from that, I'll be able
to make a better judgment of the 9.2's performance after I've used it
for a while.
Sharon M.
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