Home
Online Assistant
Ratings
Reviews
Prices
Bowflex
Healthrider
Horizon
Image
Landice
Nordic Track
Precor
Proform
Reebok
Smooth
Sole
Star Trac
Spirit
Weslo

Smooth Treadmills
Testimonials

 

When buying online you want to be assured you are getting quality equipment and superior customer service. The best source to confirm this is by reading unsolicited comments from customers. Here are some comments from customers of Smooth Treadmills.


Smooth 7.1 HR

Hi, ordered our treadmill on Saturday, April 4th and it arrived on Tuesday, April 6th; amazing! It is now up and running and I love it! It’s very quiet, even more quiet than I expected, and seems to be very sturdy and so far easy to operate, haven’t entered my personal data as yet nor tried programs other than the Quick Start, hope to do so this afternoon.

We looked at other brands but what we read swayed us to purchase your product and now since dealing with your order/customer support folks and your quick delivery I am still so impressed with your company and product! We’ll definitely sing your praises, please don’t change your process (unless you’re sure of an improvement), it’s been so refreshing to deal with a company that appears to have a great package! (Very much like dealing with Nordstrom’s!) I don’t believe I’ve ever used so many exclamation points in writing a company.

Thanks so much, here’s to better health!

Cheers,
Sherry G.


Smooth 5.25

You may let whomever is responsible for the engineering design know that this is definitely a high quality home treadmill! I will be sure to rate it on epinions.com, so that others will know this is the home gym treadmill to buy!

We have purchased other treadmills in the past and the stability of the 5.0 exceeds them tremendously. Thank you for making a stable, quality treadmill that is affordable for home gyms!

Kind regards,
Cassandra B.


Smooth 7.1 HR PRO

Dear Smooth Fitness Staff:

I'm sending this note of thanks and appreciation to let you know how completely satisfied I am with both your service and your product. I ordered a Smooth 7.1HR on Tuesday afternoon this week and it arrived at 9:00 this morning (Friday). That's truly impressive delivery time.

The truck driver (from New Penn trucking) helped me wheel your 300-pound, well-packed, and totally unharmed box up my driveway atop my wheel barrel. Without his kind help, I doubt that my wife and I could have done it. We then unpacked everything, and I assembled the unit in about 15 minutes. It works perfectly and my wife and I have already had our first of many Smooth workouts.

The most impressive aspects of this unit are its build quality, stability, and quiet operation. In fact, when I pushed the start button for the first time, I was unaware that the belt had started moving. It's a thoroughly impressive machine and exceeds the claims of your promotional materials. It's rare for me, an obsessive about quality, to be fully satisfied with a purchase, but your 7.1HR goes beyond what I expected. Your Web-based service is superior in every regard. For all of this, I want to say, "Thank you!"

Please feel free to use any of this message as testimonial text in your promotions. Thanks gain for a great product and great service.

Sincerely,

Dave B.


Smooth 9.25HR

I just wanted to say thanks, I bought a Smooth 9.25 treadmill and it sat in my room for a year then one day I decided to get in shape. I used your treamill everyday for 4 months and lost over 90 pounds.I am a new person I went from 290 lbs to 195 lbs and I feel great.Your product has been an absolute pleasure to use and have never had any problems, hard work does pay off!

Thanks again
Keith L.


Smooth 5.25

My Treadmill arrived on Monday as planned and I am very happy with my purchase. I would like to say thank you to you and the entire team at Smooth Fitness. I am aware that many things can go wrong with an order, but in this case you all worked hard to ensure that everything went right. Thank you very much for all of your help and all of the work you do there!

Melissa B.


Smooth 9.25HR

I wish to thank you for your very professional and courteous customer service. I was pleased by the way you patiently answered my questions and helped me choose the right treadmill for my purposes.

I had been weary of buying such an item over the internet; but with a bit of research and seeing how
well regarded the company and its treadmills have been rated, I decided to purchase the Smooth 9.25 from you. The treadmill arrived in a week and I've enjoyed using it since. I received lots of compliments about how strong and sturdy the machine is from friends and family. One of the most positive aspects of buying from your company is the great warranties offered. This shows the company's confidence in their machines.

Thank you for providing me with such superb customer service. I look forward to continue referring the company and your name to my friends and family.

Sincerely,
Divya R.


Smooth 7.1 HR

I just wanted to let you know that i received my treadmill about a week ago, and i have to say i love it!!I its nothing that i expected!! Its BETTER... :) Before i decided to make the purchase from Smooth Fitness, i went to a few local stores to look at the treadmills and wasnt very happy. The treadmills ranged from 1300.00 to 2500.00. Then i saw the Smooth 7.1 on the site on sale for about 1500.00. Well this treadmill is WORLDS better then even the 2500.00 treadmill that i looked at!! And the assistance that you gave me via. Email and phone was 100% professional and i just want to thank you again.

Joe W.


Smooth 5.25

I received my Smooth 5.25 treadmill last Friday, having placed the order only on the previous Monday. I am very impressed and pleased with the quality of this product. It is very stable and functions exactly as advertised. All of your claims in your web-site are true. I spent a lot of time in researching treadmills before making a purchase and during my search I kept going back to the Smooth treadmills. Now that I am using one, I am convinced that your treadmills are the best that can be had for the money spent.

Sincerely,

Dennis M.


Smooth 9.25 HR

I just wanted to tell you that I received my Smooth 9.25HR treadmill today. I really have to thank you for your expert guidance in choosing this treadmill. I am extremely impressed with the quality, it is everything you said it was and more! As a jogger, I now realize that I would have made a big mistake buying the Trimline treadmill and I only spent a couple hundred dollars more. I read through the details of the construction and can't believe that you know all the specs in your head! I promise that I will rave about the treadmill and especially your expert guidance, the treadmill has exceeded my expectations already!!

Best Regards,
Matthew M.


Smooth 9.25 HR

I bought your Smooth 9.25HR last year. This January I got serious and have lost 35 pounds and feel great. Thanks for a great product. I am an ER doc and work all shifts and have a supportive wife and 3 kids and I have been working out for myself and my family. I want to spend quality time with them for a long time.
Sincerely,
Mark D., MD


Smooth 9.25HR

Gentlemen,

I ordered the 9.25HR treadmill late on the 17th, it was here at my home in south Florida mid day on the 21st! Amazing! The quality of the unit is obvious. It's more like the units I've used at professional gyms, well built, solid, stable and, best of all,...QUIET!

You can be sure I'll be telling my friends about your company.

Thanks for the great service.

Harry W.


Smooth 7.1HR

Just thought I'd let you know, the treadmill was delivered yesterday. It arrived much sooner than anticipated. We were surprised and relieved that there was no assembly required. We had just spent over an hour the night before setting up one for my parents. With this one we just rolled it out of the box, unfolded it, and it was ready to go. It works flawlessly - very high quality design and construction.

Thank you.
Greg M.


Smooth 9.25HR

To Whom It May Concern:

I purchased a Smooth Treadmill on line in August and I just wanted to write and tell you how much I love it!! I had done a lot of research and legwork checking on different brands, etc-then I came across the website for the Smooth Treadmill and I called the toll free number. I was impressed with the professionalism and warmth of the rep that I spoke to. The information I requested was e-mailed to me immediately and all of my questions and concerns were addressed. In fact, I am so impressed with the quality that I told my mother in law about it and now we are ordering one for her! I just wanted to take a moment to pass on this information to you.

Take care and thanks again for making such a great product at a competitive price.

Sincerely,
Cheryl M.


Smooth 5.25

Hi,

Just wanted to drop you a line and let you know I've had my new Smooth 5.25 treadmill a few weeks now and I'm LOVING it!!! Thank you for your courteous help and for getting my treadmill to me so quickly!!! It was a pleasure doing business with you and I will definitely refer my friends!!

Sincerely,
Kim F.


Smooth 9.25 HR

A quick note-I just got my new treadmill and it is great!!! Many people thought I was nuts ( my husband included) that I would buy something site unseen and not even try it out. I did my homework and was sure that this was the treadmill for me. The setup was quick and easy and the unit surpassed our expectations...it is very quiet and very smooth to walk on. My husband said he could not believe the quality of the unit. Just wanted to thank you for making a great item. I had tried a lot of treadmills and this one out performs them all!

Sincerely,
Debbie A.


Smooth 9.25 HR

To Whom It May Concern,

In December of 2000 I purchased a Smooth 9.25 Treadmill over the Internet for my wife as a Christmas present. I had visited several different retail stores in the Dallas area and became quite familiar with the different brands, benefits and pricing. I explained our needs the salesperson and he suggested the model that we eventually purchased. I inquired about another model costing more and, to my surprise, he indicated that that particular machine was more that what we needed. Highly unusual for a salesperson not to sell the higher priced item.

Our Smooth 9.25 arrived on Dec. 28th and we have been very impressed with it since the first day. The quality is exceptional, the stability is wonderful, the quietness is impressive and the price is very hard to beat. We especially like the Speed and Incline switches on the handrails. It makes it so much easier to adjust.

The warranty is equal to anything on the market. In fact, we had a need just recently for a minor adjustment that was covered under the warranty. I was very impressed with the speed of service and the knowledge of the service person. Another confirmation that we made the correct decision to purchase a Smooth Treadmill.

Finally, let me say one last thing to anyone reading this. After evaluating several different brands of treadmills and dealing with retail store personnel, there is absolutely no better treadmill available today for the money. We consider that by purchasing the Smooth 9.25 we saved anywhere between $800-$1000 for a comparable treadmill. Thank you for a quality product and superior service.

Paul & Suzanne S,
Frisco, TX


Smooth 7.1HR

As of two days ago, the treadmill is set up, plugged in, and we've each been able to "squeeze in" about 30 minutes of work out time. WE LOVE THE TREADMILL! It is super, and I know that we will enjoy using it once life again becomes routine.

We are both totally impressed with the "quiet" of the motor; we find the unit to be almost "health club" quality. Certainly, we had read about Smooth; we had seen the on-line photos and had familiarized ourselves with the specs. However, no way did we ever anticipate that it would look so professional; would be built so well; would be so user friendly and would overwhelm us with this much delight. We thank you for all of your assistance in selecting this product

Anyway, the treadmill is great. We haven't yet "scratched the surface" on trying out all of the options and programs, but we are thoroughly pleased with the quality and I know we will enjoy using it for years to come. Have a GREAT day!

Sincerely,
Dee L.


Smooth 9.25 HR

Gentlemen,

It has been a little over a year since I purchased my Smooth treadmill and it is as strong and functional as the first day I used it. I bought it sight unseen and I could not have been more pleased with the quality of the product. It certainly lives up to the press it has received. I am so pleased with it that when my wife's two sisters recently visited and mentioned that they were thinking about buying a treadmill, I could not help but sing the praises of Smooth and what a great value it is and had the chance to show off mine. Subsequently, both have bought a Smooth treadmill and they are as equally delighted with their purchase.

This note is out of the ordinary for me. There are not many products that I would recommend so highly, but having just received the recent newsletter, reminded me that I should say thanks for such a quality product!! Keep up the good work!!

Tom T.


Smooth 5.25

Just wanted to make a comment. Since recieving my Smooth 5.25 in late March, I have lost nearly 25 pounds combining good eating habits and working out on this machine. I have got my diabetes under control. Your machine had alot to do with it. I really love it.

Thanks!


Just a note to say "thank you" for making a great treadmill. We purchased ours a couple of months ago and are thrilled with the results. It is quiet and very comfortable to walk on.

When we experienced a little noise as we raised the levels, we contacted Customer Service who talked us through a slight adjustment, which corrected the problem immediately. I suffer from bunions but since receiving this treadmill, I have little to no bunion pain after walking. This makes me think that my old treadmill (Tunturi) contributed to my bunion problem.

Thank you for making the purchasing, delivery and customer service available over the Internet. We were happy to be able to make a decision without being hassled and confused by local salesmen who were anxious to push their products.

Judy and John H.


Smooth 7.1HR

I just wanted to say how pleased we are with the Smooth 7.1HR. We did quite a bit of research both online and at fitness stores before we made our decision. We were a bit nervous about buying online but with such a good return policy we figured the cost of shipping the unit back if we were not happy with it was less than the sales tax we would pay for a treadmill if we bought it locally. The quality of the unit is better than a comparable Trimline and we saved almost $600.

One last thing - your customer service people are absolutely great.

Thanks again,
A happy customer in Oklahoma


Smooth 5.25

Tracked down my treadmill yesterday, thank god for tracking numbers. It was delivered and set up yesterday afternoon. I LOVE IT! Not only is it beautiful, but it feels great. Thanks again. I will recommend your treadmills to my friends and family. You were right about the 5.0. It's perfect for me.

Emma P.


Smooth 7.1HR PRO

I Just received my treadmill today. Just like you said It's end of truck delivery. My wife and a friend met the driver in front of the building my wife said the driver was very nice. If she would have asked he would have probly brought the treadmill in the house for her.

We opened the box wheeled it in the corner and plugged it in I was very pleased there was no assembly required because like we discussed over the phone I just had major back surgery last week and I can't even put my shoes on by myself.

I have to say Thank You, I've looked at treadmills and read the reviews at different web sights like Runners World and many others. They really gave me an insight on what to look for. So I ventured out to the different stores in my area. Sears, Sports Authority and a couple of others. When I went to Sports Authority I found it hard to believe but they didn't seem to have anyone who knew about the machines. So I went to some of the small Exercise shops in the area and there didn't seem to be anything under $2500. So I figured let me try the sales department in Sears, they'll try to sell you anything. Thanks to some of the facts I learned from reading the reviews and doing a little research and the pile of returns in the corner of Sears I walked out very frustrated.

That night I went home only to find my self looking at treadmills online again I found your sight on the net. I wasn't happy about ordering something so big from online without seeing it first and giving it a test run but I took a chance. I ordered the SMOOTH 7.1HR. There's only 1 word for it awesome it's just like the one I used at the Gym It has more features than we discussed and its a solid piece of equipment. It definitely blows Sears top of the line treadmill which now I feel was very over priced at $1,999.99.

thanks

Yours Truly,
John L.


Rx'd the product today. Everything arrived in perfect shape and is exactly as described when ordered. Thanks for a great Internet shopping experience. I look forward to passing along your name and company to anyone in the fitness equipment market.

S. Allen


Smooth 9.25HR

Before buying a treadmill, I read about all the other machines available and whether or not I would use the equipment on a regular basis. Consumer guide did help in the decision to go with a treadmill. The article stated that although other machines may be good for their intended purpose, the treadmill was the best all around aerobic/cardiovascular type of equipment (due to the fact that it was weight bearing was important.)

My son had tried to talk me into something else. So......my NEW SMOOTH 9.15HR arrived last week and he put it together for me (matter of 3 minutes I think) and it was ready to go. I could not use it for the first two nights due to other more pressing duties and I was working on a school paper when I heard the foot action downstairs and there he was on the treadmill. He said, "It sure does the job" and now he has incorporated it into his daily workout routine. He has a home gym also.

I started using the Smooth two nights ago and I am not used to such a quiet motor. The name is so like the machine. Then I tried the five different programs at various speeds and hooked up the heart monitor. I could read my heart rate, distance, calories burned and time every few seconds. That made me stay on longer as I saw what I was accomplishing. I do not have to look for cars, run in inclement weather, twist my ankles on holes or stones in the road, nor pay a fee just to wait in line for a certain limit on a treadmill at a club. Can you tell I am thrilled? AND thank you so much for being so nice and knowledgable. I have told others about your website and I wish you great success.

Jorja M., MD


Smooth 7.1HR

Dear …

We have been using our new Smooth 7.1HR for a couple of months now. Needless to say, I was a bit cautious spending that amount of money site unseen. However, from the start I was pleased and a bit surprised. The stability was very good for the price. My spouse and I are use to gym equipment having belonged to numerous health clubs over the years. The Smooth surpased our expectations. It doesn't have all of the bells and whistles of some machines but we don't run that way. It does have a solid feel, a smooth motor, and a quite operation. We got the solid machine we always wanted at a good price.

Sincerely,
Jeff W.


I purchased a Smooth Treadmill in mid February, and would like to express my complete satisfaction with its performance. I am running four eight minute miles per day at a 3 degree incline. There is no belt slippage rattles or squeaks. The console and controls are simple to read and use. I couldn't be more pleased with this equipment.

Sincerely,
Roger D.


We're extremely happy with the Smooth treadmill! My wife and I use it daily--she walks 2-3 miles 3 or 4 times a week while I run 5-6 miles 3-4 times a week. I am especially satisfied with the stability of the treadmill. I am large for a runner (over 200 lbs) and it's stability has prevented the jarring on my knees, hips and back that have accompanied my treadmill running in the past.

Dick


Smooth 9.25 HR

Thanks!!!

Oh, and I've had a chance to try the 9.25 now... You were right. Upon first use, I find no difference between this machine and the True 500 that I was looking at originally. :-) Aside from that, I'll be able to make a better judgment of the 9.2's performance after I've used it for a while.

Sharon M.